SHIPPING & DELIVERY POLICY

Last updated May 14, 2023
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: http://www.bularx.com/terms-conditions.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
In-Store Pickup
In-store pickup is available for only Bula Tulum brand ultra premium products. Pickups are available 11 am to 11 pm dailyt. Onyl the select products are available
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free __________ shipping on orders over $200 for subscription members, wholesale buyers, partners, affiliate members, influencer program members.
Expedited Shipping Fees
We also offer expedited shipping at the following rates:
Shipping Method
Shipping Fee
FedEx
2-5 business days
$20.00
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
HOW IS MY SUBSCRIPTION FULFILLED?
If you are buying a subscription then we will deliver on: based on your account settings
DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. Free __________ shipping is not valid on international orders.
For information about customs process:
  • Email info@bularx.com
  • Call +1.310.699.4881
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Must be 21 years or older to purchase kratom. The FDA has not approved kratom as a dietary supplement. We do not ship to the following US states, counties, and cities where kratom is banned: Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin, Sarasota County (FL), Union County (NC), Denver (CO), and San Diego (CA). Furthermore, kratom is banned in the following countries: Australia, Denmark, Finland, Israel, Lithuania, Malaysia, Myanmar, Poland, Romania, South Korea, Sweden, Thailand, United Kingdom, and Vietnam.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: http://www.bularx.com/returns.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
  • Online contact form: info@bularx.com